Case Study: Emerson Process Management achieves streamlined global address verification and deduplication with Informatica AddressDoctor

Emerson - Customer Case Study

Emerson Process Management, a global automation and asset‑management company, faced a major data-quality challenge: integrating and correcting 1.5 million customer names and addresses from worldwide business units. Their legacy address verification tools struggled with language barriers and non‑standardized formats, making manual cleanup impractical; they needed a solution that supported many countries and native character sets, offered strong support, and was simple and cost‑effective to deploy.

Emerson integrated AddressDoctor Web Services and its Deduplication Engine into their systems in 2008, which standardized and corrected global addresses, identified and merged duplicates, and improved overall data quality and operational efficiency. The solution supports addresses for more than 240 countries and territories, reduced time and cost for data cleanup, and provided responsive vendor collaboration that continues to enhance Emerson’s applications.

Emerson Process Management

Nancy Rybeck

Global Data Warehouse Architect