Case Study: Dallas County achieves unified citizen records and faster public health decisions with Informatica

Dallas County Modernizes Public Health

Dallas County needed to modernize public health operations by building more capacity, freeing up staff for epidemiological work, and combining data into user-friendly dashboards for faster decision-making. To support this effort, Dallas County worked with Informatica and used Informatica Master Data Management along with data quality and observability capabilities.

Informatica helped Dallas County build a centralized data engine that unified citizen records and improved data trust for reporting, contact tracing, and cloud-based AI analysis. The results included 4.5 million citizen records unified, a 50% boost in data reliability, and 2,000 annual hours saved, giving Dallas County more time and capacity to focus on public health initiatives.

Dallas County

Philip Huang

Director