Case Study: Belgacom International Carrier Services (BICS) achieves subscriber-level roaming visibility and revenue assurance with Informatica Big Data Management

BICS - Customer Case Study

Belgacom International Carrier Services (BICS) is a leading global carrier with more than 100 points of presence. Ahead of the EU’s planned removal of roaming charges in 2017, BICS faced a projected traffic surge (up to 200% per year, driving massive cumulative data growth) and mounting big-data and operational challenges—processing huge volumes faster for near‑real‑time reporting and managing network performance across growing, cross‑border operations.

To address this, BICS implemented a Unified Data Architecture using Teradata Hadoop Appliance, Informatica Big Data Management, Teradata EDW and QlikView. The solution delivers end‑to‑end visibility of roaming activity down to the subscriber level, enabling better strategic decisions, improved roaming quality, more targeted campaigns and protection of roaming revenue streams; Informatica Big Data Management provided Hadoop-based data integration, governance and security.

BICS