Case Study: Jujotech improves industrial remote assistance with InformAmuse’s Fusion Remote

Jujotech enables real-time support in 100+ languages with InformAmuse

Jujotech required a robust solution to support technical assistance, maintenance, and training within its complex industrial environments. They partnered with InformAmuse to develop Fusion Remote, an industrial remote assistance platform integrated with Microsoft Teams and powered by Artificial Intelligence, to improve communication between field operators and remote experts.

InformAmuse implemented a solution enabling real-time remote assistance sessions with live video streaming, annotation tools, and support for smart devices. A key innovation was the integration of AI for automatic subtitle generation and real-time translation in over 100 languages, facilitating global collaboration. The platform significantly improved operational accuracy, safety, and response times, while creating a valuable knowledge base from recorded sessions for Jujotech.

Jujotech