Case Study: The Neighborhood Center, Inc. improves client record access and efficiency with Inforia’s CaregiverDesktop EHR

The Neighborhood Center, Inc. - Customer Case Study

The Neighborhood Center, Inc., a behavioral health agency, needed a complete and accessible electronic client record system to improve care quality and safety. Their challenge was to increase efficiency, meet Meaningful Use certification, and integrate their billing software with an EHR. To solve this, they selected the CaregiverDesktop EHR and SimpleMed Practice Management System from vendor Inforia Inc.

Inforia Inc. implemented a user-friendly and comprehensive solution that included eScripts and eTranscription. The results were immediate, with staff eliminating paper forms without reducing clinician client loads. The agency achieved streamlined administrative tasks, greatly increased efficiency, and improved overall practice management, with all appropriate staff now having simultaneous access to client records. Inforia worked closely with the agency to customize templates and continuously enhance the EHR to meet their evolving needs.

The Neighborhood Center, Inc.

Sandra Soroka

Executive Director