Case Study: Workrite Ergonomics achieves faster, more responsive customer service and planning with Infor SyteLine

Workrite Ergonomics boosts customer service and planning with Infor SyteLine

Workrite Ergonomics, a leading maker of height‑adjustable workstations and ergonomic accessories, needed a modern ERP to support rapid business growth. The company faced inaccurate and inaccessible information, inventory and lead‑time challenges, and a need to integrate its Inforce sales tool with a new system to improve sales adoption and customer responsiveness.

Workrite implemented Infor SyteLine with Inforce integration, delivered by AIT Business Services, using existing infrastructure to minimize disruption. The upgrade made planning and customer service more efficient, increased productivity, improved inventory management and lead times, and reduced past‑due opportunities in Inforce to zero within two months.

Workrite

Charles Lawrence

President, Workrite Ergonomics