Case Study: Watchfire Signs achieves service and quality integration and eliminates spreadsheet reliance with Infor CloudSuite Industrial (SyteLine)

Watchfire Signs integrates service and quality processes with Infor CloudSuite Industrial

Watchfire Signs, a U.S. manufacturer of outdoor digital signage, needed a single, flexible ERP to unify finance, manufacturing, service, and quality, automate process flows, and eliminate reliance on spreadsheets and stand‑alone databases for tracking KPIs. The company required a system that could be easily adapted as processes changed and would integrate service and quality workflows.

Watchfire implemented Infor CloudSuite Industrial (SyteLine) with partner Single Source, using a test database and pilot month‑end runs to validate updates. The rollout was completed on time and on budget, integrating service and quality processes, reducing spreadsheet dependency, improving KPI tracking, and benefiting from attentive customer success support.

Watchfire Signs

Bob Sechriest

Operations Special Project Manager