Case Study: The Jackson Laboratory achieves faster procure-to-pay and reliable inventory replenishment with Infor Lawson smart notifications

The Jackson Laboratory turns knowledge into value with Infor Education training

The Jackson Laboratory is an independent, non‑profit mammalian genetics research organization (1,670 staff; $240.5M revenue) that breeds and supplies JAX® mice to researchers worldwide. Facing complex, cross‑departmental procure‑to‑pay and finance processes—where maintaining mission‑critical live‑animal inventory, reducing bottlenecks, improving supply‑chain integration, and speeding reporting were essential—the lab needed a way to automate alerts and streamline decision making.

After attending Infor Education training, the team implemented Infor Lawson smart notifications to trigger auto‑replenishment at key reorder points and alert users to unreleased requisitions, released‑but‑not‑transmitted orders, and AP invoice errors; a combined notification also replaces a manual 30‑minute weekly check. The result: steady availability of critical inventory, faster procure‑to‑pay cycles, reduced invoice errors, quicker supplier payments and improved organizational efficiency.

Jackson Laboratory

Terry Wasti

Senior Business Analyst–Lawson Applications