Infor
327 Case Studies
A Infor Case Study
Texas Chicken & Burgers, a multiunit quick‑service restaurant based in New York, faced long customer wait times and limited visibility into cash‑based transactions because of manual ordering and serving processes. Those inefficiencies made it hard to control costs, train staff, and scale the business.
By implementing Infor POS (with kitchen display integration) the chain sped up ordering, reduced errors, simplified hiring and training, and gained full transactional visibility—allowing the team to cut more than 100 underperforming menu items and reduce waste. The improvements drove 10–20% revenue growth over two years, more than a 50% improvement in wait times, a $3K–$4K bump in first‑week sales after rollout, and better capacity for future growth.
Waheed Khosdal
Chief Operating Officer