Infor
327 Case Studies
A Infor Case Study
Techtronic Industries (TTI), a global manufacturer of consumer, professional, and industrial products — including Hoover, Dirt Devil, Milwaukee, Aeg, Ryobi, and Homelite — needed a scalable way to ensure employees were proficient in key operations, demonstrate how development supported corporate goals, create and deliver training faster and cheaper, track collateral usage, and increase learning participation across the organization. With nearly $4 billion in revenue and a commitment to continuous improvement, TTI sought a single system to make training more effective and measurable.
By implementing Infor Learning Management, TTI centralized the creation, deployment, and tracking of training materials, connecting every employee to development efforts. The program accelerated training delivery, cut classroom costs, fully recouped its investment, and drove business impact: market share and revenue rose by hundreds of millions (with 20% of improvements attributed to training), returned goods fell 45% saving $35 million over two years, and individual participation and proficiency could be monitored company-wide.
Matt DeFeo
Vice President of Leadership Development, Techtronic Industries Company Ltd.