Case Study: Riverside Healthcare streamlines HR and saves $250,000 annually with Infor (CloudSuite HCM)

Riverside Healthcare streamlines HR processes with Infor CloudSuite HCM

Riverside Healthcare, an integrated healthcare system serving multiple counties in Illinois, needed to modernize its HR technology to streamline processes, boost performance, and minimize ongoing maintenance so IT could prioritize an EPIC implementation. As a long-time Infor Lawson customer, the organization sought a single, automated employee record to reduce redundancies and improve data access for employees and managers.

By implementing Infor CloudSuite HCM (along with Infor Payroll and Global Human Resources), Riverside automated multiple workflows, created a single source of employee data, and gained the ability to proactively manage employee trends. The changes increased employee satisfaction, eliminated redundant systems, improved operational efficiency, and saved the organization more than $250,000 annually.

Riverside Healthcare

Lori Hoekstra

HR Manager