Case Study: Reynolds Catering Supplies achieves streamlined operations and reduced waste with Infor M3 (Infor)

Reynolds Catering improves efficiency with Infor M3

Reynolds Catering Supplies Ltd. is a family-owned UK food distributor based in Waltham Cross that supplies fresh produce to leading casual-dining and hotel groups. Processing over 3,200 orders (about 62,000 order lines) daily with stock turned over within 36 hours, Reynolds’ legacy ERP and supply chain systems struggled to handle the volume and short shelf-life complexities of chilled products.

Reynolds upgraded and expanded Infor M3 across its warehouse, call centre, supply chain and finance functions, adding invoicing, inbound delivery management and RFID crate tracking. M3’s lot-level shelf-life controls, faster order capture and streamlined handheld picking reduced waste and errors, while improved reporting and credit control cut debtor days and enabled end-to-end processes—boosting packing and delivery efficiency and strengthening customer service.

Reynolds Catering Supplies

Richard Calder

IT Director