Infor
327 Case Studies
A Infor Case Study
Regis Corporation, a global leader in beauty salons with over 13,400 locations, faced rising costs and operational strain after years of growth by acquisition. The company relied on a vendor to print and distribute W-2/T4 forms and handle thousands of employee calls and reprint requests, a process that was expensive, time-consuming, and disconnected from internal payroll operations.
Regis implemented Infor Infinium FMS together with Digital Designs, Inc. to deliver secure, web-based paperless W-2/T4s (with form overlay and two years’ history), integrated call tracking and an email support channel. The solution streamlined year-end processing, cut call center volume, and saved about $75,000 annually while improving employee access, security, and administrative efficiency.
Barb Muellerleile
Director of Finance, Payroll, Regis Corporation