Infor
327 Case Studies
A Infor Case Study
Qvidian, a cloud-based sales execution software provider serving more than 1,200 global customers (including Dell, Citi and Rosetta Stone), needed to replace static reports with modern self-service and embedded analytics to extend product leadership, drive upsell, and help customers measure ROI and product usage. After evaluating more than 30 options, the company chose to embed analytics to reduce reliance on professional services, differentiate the product, and inform its roadmap.
Qvidian partnered with Birst (Infor) and implementation partner Cervello, hired a dedicated product manager, and used a user-centered design with 12 early adopters to build an MVP. Using a five-sprint, eight-week go-to-market plan, then adding Salesforce integration and expanded dashboards, Qvidian launched quickly—resulting in an 8-week delivery, 20 accounts upsold and roughly $500K in analytics revenue in the first six months—while enabling data-driven customer conversations, larger deal sizes, and better visibility into usage to shape future product development.
Karen Meyer
Vice President of Products