Case Study: Larkspur Landing achieves faster check-ins and streamlined operations with Infor HMS

Larkspur Landing Books a Winning Property Management System: Infor HMS

Larkspur Hotels & Restaurants, a California-based operator of 16 properties across three brands (including the extended-stay Larkspur Landing), needed a modern property management platform to replace legacy systems, prepare for CRM and web-service integration, improve decision-making, and protect guest service and financial integrity as the company grew.

Larkspur implemented Infor HMS (Hospitality HSP), which reduced check-in/out times and issue response times, simplified training for high-turnover departments, improved reporting for sales, and streamlined operations with an easy-to-use screen designer. The rollout was quick and scalable—rate loading took less than a day—and the system now supports ongoing technological growth and evolving business needs.

Larkspur Landing

Amy Healy

General Manager, Larkspur Landing Hillsboro