Infor
327 Case Studies
A Infor Case Study
Lacks Enterprises, a global supplier to the automotive, telecommunications, and consumer electronics markets, faced limited supplier communication and poor inventory visibility from relying on faxes and legacy EDI systems. Missed releases, reconciliation errors, and difficulty communicating demand fluctuations increased lead times and safety-stock requirements, constraining the company’s ability to optimize inventory and production.
Lacks integrated Infor Supplier Exchange with its existing Infor BPCS system, piloted the platform with key suppliers, and rolled it out broadly to provide web access to releases, advanced shipping notices, printed labels, and supplier performance tracking. The change eliminated lost faxes, improved receiving accuracy through label scanning, reduced premium freight and excess inventory, strengthened supplier collaboration, and enhanced credibility with clients—while positioning the company to add EDI, AP integration, and more frequent supplier performance reviews.
Mike Pokrywka
Director of Purchasing, Lacks Enterprises