Case Study: International Hardware achieves 75% faster order cycles and 99% inventory accuracy with Infor Warehouse Management Provia®

International Hardware improved logistic performance in less than a year with Infor Warehouse Management

International Hardware, a Panama-based manufacturer, importer and distributor of general hardware and home products that ships to more than 25 Latin American countries, needed to boost logistics performance to support growth and new market entry. The company sought better visibility into logistics processes, higher customer satisfaction and a solution provider with local references and technical support.

Working with channel partner Tecsys Latin America, International Hardware implemented Infor Warehouse Management Provia®, which cut order cycle time from 16 days to 4, raised inventory accuracy from 80% to 99%, and reduced paper use by 95%. The project lowered operational costs, improved tracking of receipts and shipments, delivered a competitive advantage and achieved ROI in less than 24 months.

International Hardware

David Cohen

Operations Vice President, International Hardware