Case Study: Strand Palace Hotel achieves rapid ROI and improved revenue management with Infor EzRMS

Infor EzRMS yields impressive ROI within two months at Strand Palace Hotel

Strand Palace Hotel, a refurbished West End property near Covent Garden, needed a more powerful, web-based revenue-management system to forecast by room type and market segment, interface cleanly with its Visual One PMS, reduce the time and complexity of mining operational data, and better understand international booking patterns to attract more business.

The hotel implemented Infor EzRMS, which integrated with Visual One to deliver fast, graphical day-by-day and longer-term reports and accurate forecasts by market segment and origin. The system improved managerial insight and speed of decision-making, enabled deeper historical analysis, and—according to the general manager—paid for itself within two months, with highly praised training and onboarding.

Strand Palace Hotel

David Macrae

General Manager, Strand Palace Hotel