Case Study: Hurley Medical Center achieves streamlined IT upgrades and staff proficiency with Infor Education & Support

Hurley Medical Center gets real-world value from Infor Education and Support

Hurley Medical Center is a 443‑bed, level‑1 trauma teaching hospital in Flint, Michigan, serving Genesee County with more than 20,000 inpatient admissions and over 80,000 emergency visits annually. With about 3,000 employees but a modest IT staff of five, Hurley needed to keep its Infor systems current and manage upgrades without disrupting clinical operations.

Hurley partnered with Infor Education and Support—using interactive Tech Ed training, take‑home materials, and a responsive support ticket system—to train staff and treat each module as a standalone install. As a result, the small IT team successfully implemented and manages ongoing upgrades, gained greater operational efficiency, and developed lasting relationships with Infor trainers and support resources.

Hurley Medical Center

Starr A. Salazar

Programmer Analyst