Case Study: Hershey Entertainment & Resorts achieves unified, cost-effective HR self-service with Infor HR Knowledgebase

Hershey Entertainment & Resorts expands HR service with upgrade to Infor HR Knowledgebase

Hershey Entertainment & Resorts, a US hospitality group that includes venues like Giant Center and The Hotel Hershey, needed to deliver better HR service with fewer resources and lower cost. The organization sought to upgrade its Infor HR Knowledgebase to take advantage of new features and to unify multiple HR and self-service solutions into a single, consistent interface.

By expanding and upgrading to Infor HR Knowledgebase, Hershey delivered a web-based, unified HR portal that lets employees access information anywhere, anytime and reduced HR staff intervention. The upgrade empowered knowledge administrators with new tools, improved cost-effectiveness, and reinforced a strategic relationship with a dedicated partner.

Hershey Entertainment & Resorts

Mike Yeagley

Human Resource Technology Manager