Case Study: Henkel achieves faster time-to-market and streamlined product lifecycle management with Infor Optiva (Infor)

Henkel improves its product lifecycle management with Infor Optiva

Henkel AG & Co. KGaA’s Beauty Care division — a global leader in consumer and industrial personal-care products — faced the challenge of managing complex product lifecycles, tightening cosmetics regulations, and increasingly important raw-materials oversight across multiple global R&D sites. The team needed to replace paper-based lab records, ensure regulatory compliance, streamline ingredient approval workflows, and accelerate time to market for new shampoos, treatments and colorants.

Henkel upgraded and standardized on Infor Optiva, a PLM system tailored for process manufacturing, integrating laboratory journals, workflows and SAP for centralized material data and global access. The solution improved traceability and version control, sped product launches (e.g., SYOSS, Fa, Palette), reduced ingredient complexity and procurement costs, and strengthened sustainability reporting and regulatory decision-making across Henkel’s international development teams.

Henkel

Uwe Laabs

Head of IT-Processes and Service Management PLM, Henkel Beauty Care