Case Study: GWA Group Limited achieves faster user adoption of Infor M3 with Infor Learning Accelerator by Infor

GWA Group Speeds Up User Adoption of Infor M3 with Learning Tools

GWA Group, a leading Australian supplier of building fixtures and fittings with divisions including Bathrooms & Kitchens, Heating & Cooling, and Door & Access Systems, needed to roll out Infor M3 quickly across all business units, accelerate user adoption before go-live, and capture detailed user-experience data to inform future training.

Using Infor Learning Accelerator to build role-specific e‑learning from more than 200 business processes and Learning Manager to deploy, track and report training, GWA standardized materials, simulated real application tasks, and captured reproducible user activity. The approach enabled a smooth M3 rollout across units, easier training development and customization, manager visibility into employee skill levels, and strong user feedback (86% rated trainer delivery/online lessons “excellent” or “good,” 68% rated understanding and confidence similarly).

GWA Group Limited

Ken Crocombe

Business Systems Manager, GWA Group