Infor
327 Case Studies
A Infor Case Study
Grupo Phoenix, a leading manufacturer of plastic packaging, aluminum covers and disposable products with 14 plants across Colombia, Mexico, Venezuela and the US, faced the need to boost distribution efficiency, improve inventory accuracy, and reduce returns to enhance customer satisfaction and competitive differentiation.
By implementing Infor Supply Chain Execution with partner Cerca Technology, Grupo Phoenix automated key processes and gained better inventory visibility. The result: a 30% increase in operational productivity, inventory accuracy rising from 85% to 99.5% with improved FIFO control, and an 80% reduction in returns and claims, enabling higher sales and smoother warehouse operations.
Alexander Lizcano
Logistic Director