Case Study: First Hotel Reisen achieves over 95% occupancy with Infor EzRMS (Infor)

First Hotel Reisen increases occupancy to over 95% with Infor EzRMS

First Hotel Reisen, a first-class hotel in Stockholm's Old Town, needed a reliable, easy-to-use revenue management system to become its primary decision tool. The hotel’s goals were to increase revenue, keep business practices and routines in order, and make it simpler to set actions and controls across the property.

By implementing Infor EzRMS, First Hotel Reisen increased monthly average occupancy to over 95%, lowered rates strategically to gain market share, and reduced revenue displacement. The solution gave the team daily on-the-books visibility, greater confidence in overbooking and rate controls, improved staffing and operational planning, and the ability to plan campaigns and sales controls up to a year in advance.

First Hotel Reisen

Mario Greger

Revenue Manager, First Hotel Reisen