Case Study: Falcon Technologies, Inc. grows business over 50% while maintaining headcount with Infor Distribution SX.e from Infor

Falcon Technologies' business soars on Infor Distribution SX.e

Falcon Technologies, a Midwest distributor of data and telecommunications products, outgrew its legacy accounting system and needed distribution-specific functionality to improve order processing, inventory replenishment, and customer service while lowering costs. Management sought software that could handle usage histories, suggested POs, turnover reports, and make customer service reps more productive to support rapid growth.

Working with partner Earnest & Associates, Falcon implemented and customized Infor Distribution SX.e, migrated legacy data, and trained staff. The system improved replenishment and seasonality planning, enabled CSRs to process 75–100 orders per day, cut AR posting time by 75%, reduced slow-moving inventory significantly, and allowed the company to grow over 50% without increasing headcount while reducing stock-outs and premium freight costs.

Falcon Technologies,Inc.

Steve Frayn

Controller, Falcon Technologies