Infor
327 Case Studies
A Infor Case Study
Damco, a global freight‑forwarding and supply‑chain provider, faced fractured warehouse operations after rapid growth in Belgium left it running two isolated WMS platforms—an aging Infor system and a costly, non‑internet standalone solution. This fragmentation reduced flexibility, increased maintenance costs and risk of IT failure, prompting a program to standardize operations, improve customer service and increase agility.
Damco upgraded to Infor Supply Chain Execution in the cloud and rolled it out to six facilities (Belgium, Poland, Sweden, Czech Republic) in a project that went live ahead of schedule and under budget. Strong shop‑floor involvement delivered fast user buy‑in and just one week of “hyper‑care.” Results included elimination of a process step, a 10% increase in storage efficiency (avoiding extra peak‑season space), faster put‑away and letdown, automated PO splitting via EDI, improved replenishment and business continuity, significant IT cost savings and a full ROI within 12 months.
Neil Wheeldon
Supply Chain Product Development Manager