Infor
327 Case Studies
A Infor Case Study
Evides Industriewater, a Dutch water-treatment provider serving 2.5 million customers and industrial clients such as BASF, Shell and Dow, needed to demonstrate top-tier asset condition and a clear, ongoing process of quality improvement to earn ISO 55000 certification. Proving consistent reliability and continuous improvement across a large, complex operation—while meeting strict SLAs for high‑risk industrial customers—was the central challenge.
Evides implemented Infor EAM with MaxGrip Optimizer+ (including an RCA module) to build a comprehensive risk matrix, map asset criticality, and close the improvement loop by targeting the most frequent and costly faults. The solution delivered verifiable evidence for ISO 55000 and Lloyd’s Register recognition, improved risk analysis and reliability, and helped ensure consistent, long‑term asset performance and service quality for demanding customers.
Boris Neefjes
Maintenance and Technical Support Manager