Case Study: Elsinore Valley Municipal Water District scales operations and controls costs with Infor Ming.le and Infor Lawson

Elsinore Valley Municipal Water District scales operations and controls costs with Infor Ming.le and Infor Lawson

Elsinore Valley Municipal Water District (EVMWD), a public agency serving about 134,000 people across 96 square miles in Elsinore Valley, faced rapid demand from regional housing growth and needed to replace homegrown, paper-based systems, remove single-person dependencies, and scale operations without adding staff.

EVMWD implemented Infor Ming.le as a central portal along with Infor Lawson Financials, HR, Supply Chain, and Process Automation, using a remote delivery model that completed the upgrade on time and 25% under budget. The result was 100% employee adoption, elimination of paper processes, major efficiency gains (70% reduction in payroll workload, 37.7% lower HR-to-employee ratio), a 66% increase in water‑main connections, and the ability to grow service levels without increasing headcount.

Elsinore Valley Municipal Water District

James Ollerton

Director of Information Technology