Case Study: ElringKlinger boosts productivity and customer satisfaction with Infor Xpert (Infor)

ElringKlinger improves productivity and customer satisfaction with Infor Xpert

ElringKlinger, a global OEM supplier and development partner to vehicle and engine manufacturers, faced rising demands on its logistics and production processes, expanding electronic data interchange (EDI) requirements across a global supply chain, and pressure to boost customer satisfaction while driving innovation and automation. With more than 6,400 employees at 42 locations, the company needed a scalable, high-performance solution to support growth and complex customer needs.

By deploying Infor Xpert 4.2 alongside a third-party scanning system, ElringKlinger achieved faster, more stable performance and greater accuracy, accommodated all customer EDI requirements, and reduced staff workload managing the application. The implementation delivered immediate improvements in support and time-to-market, increased OEM orders and revenue, and produced a measurable ROI through higher productivity with fewer resources.

ElringKlinger

Franz Rung

Manager, ERP, ElringKlinger