Case Study: Denver Health achieves cost and time savings with Infor Lawson Supply Chain Management (Infor)

Denver Health saves money, time with Infor Lawson Supply Chain Management

Denver Health, the Rocky Mountain region’s level-one trauma center and the city of Denver’s safety-net hospital serving about 150,000 people, needed better control of supply costs and inventory for its just-in-time delivery model. The organization struggled to track incoming packages beyond the loading dock, lost items that generated re-order and courier charges, and needed automated receipts and a self-service lookup for clinical staff.

Denver Health implemented Infor Lawson Supply Chain Management with Infor Lawson Mobile Supply Chain Management (Receiving and Delivery) to track package location, ETA and electronic signatures, automate receipts, and provide self-service visibility. The solution saved about $18,000 annually in package-tracking time, reduced staffing by two FTEs, increased customer satisfaction scores by 20%, cut re-order/courier costs from lost items, and was later expanded to handle mailroom deliveries.

Denver Health

Kathy Clasen

Inventory Control Manager, Denver Health