Case Study: De Carlo Infissi S.p.A achieves streamlined, error-free quote processing with Infor Product Configurator (Infor)

De Carlo streamlines quote processing with Infor Product Configurator

De Carlo Infissi, an Italian manufacturer of wooden doors and windows, needed to simplify a complex, highly customizable quoting process for a worldwide sales network of 200+ agents, resellers and licensees. The company sought a web-based, user-friendly tool to guide product selection, eliminate human error, reduce costs, improve customer service and speed up product design and order collection.

Working with partner Altea S.p.A., De Carlo implemented Infor Product Configurator with Infor Sales Portal and 2D Design Automation. The solution enabled guided, technically valid configurations without constant technical‑department support, delivered instant mobile access to product data, accelerated quote drafting and order capture, and improved responsiveness and customer satisfaction across the business.

De Carlo Infissi S.p.A

Gianni Romaniello

Information Technology, De Carlo Infissi S.p.A.