Case Study: Custom Plastic Specialties achieves faster order processing and improved order visibility with Infor SyteLine (Infor)

Custom Plastic Specialties prepares for future with Infor SyteLine

Custom Plastic Specialties, a Erie, PA–based maker of custom promotional plastic products founded in 1993 (100–250 employees, $12–25M revenue), needed to replace a legacy DOS system and streamline the flow from purchase requisition to customer order. The company faced tight, short-turnaround production schedules with unique artwork per order, inconsistent order information, and limited visibility into customer orders that hampered fast responses and quality control.

They implemented Infor SyteLine ERP and used the Infor EPAK training package, configuring the system to match their processes and moving to paperless order handling. The new solution sped order processing, gave production more time to meet quality and rush deadlines, improved visibility and customer response times, and delivered quick ROI through fast implementation and time-to-value.

Custom Plastic Specialties

Doreen Fees

Data Manager, Custom Plastic Specialties