Case Study: Courtepaille achieves reduced staff turnover and talent-based hiring with Infor Talent Science

Courtepaille gives diners award-winning service with Talent Science

Courtepaille, founded in 1961, is a French restaurant chain of more than 290 locations and nearly 4,000 employees that has been regularly recognized for service quality and as an employer. Facing high turnover among waiters and restaurant managers (up to 80% of annual hires in some categories), candidate shortages, lengthy onboarding, and a need for more data-driven, fair hiring and promotion decisions, the company sought a way to recruit for talent, personality, and motivation rather than resumes alone.

Courtepaille implemented Infor Talent Science to build role-specific performance profiles, standardize candidate comparison, and integrate predictive assessments with its ATS to guide recruitment, integration, and internal mobility. The solution delivers objective, scalable insights that broaden the candidate pool beyond industry experience, improve interview relevance, streamline training, and help reduce turnover while identifying and developing top talent across the restaurant network.

Courtepaille

Erwan Jalinier

DRH Groupe