Case Study: CKE Restaurants achieves 39% reduction in involuntary turnover with Infor Talent Science

CKE Restaurants reduces involuntary turnover by 39% with Infor Talent Science

CKE Restaurants, the owner and operator of quick-service brands such as Carl’s Jr. and Hardee’s with more than 3,300 locations worldwide, faced high restaurant staff turnover, inconsistent customer service, and the need to identify and develop career paths that would motivate front-line and management employees.

CKE implemented Infor Talent Science to objectively assess candidates and assign hiring recommendations based on key performance indicators. Hires made through the solution showed a 39% reduction in involuntary turnover versus those hired outside the process, produced better on-the-job performance, and provided behavioral insights used to improve onboarding, training, and development.

CKE Restaurants

Jim Sennott

Vice President of Field Human Resources, CKE Restaurants