Case Study: City of Oak Ridge achieves significant time and cost savings with Infor EAM Enterprise

City of Oak Ridge saves time and money with Infor EAM Enterprise

The City of Oak Ridge, a Tennessee municipality serving about 27,000 residents, needed to modernize its asset-management practices after an EPA administrative order. Managing 34 sewer pump stations and tracking repairs, maintenance costs, and locations was time-consuming and manual, and the city required an easy-to-use, flexible, and scalable system to automate maintenance scheduling and improve visibility into work status.

Oak Ridge implemented Infor EAM Enterprise to automate preventive maintenance and work order processes. The system now monitors all 34 pumps, automatically generates maintenance schedules, provides a unified real-time view of requested and completed repairs, and reduces manual data entry—saving time and money and enabling citywide rollout across public works to improve efficiency and environmental performance.

City of Oak Ridge

Susan Fallon

Contracts and Grants Coordinator, City of Oak Ridge