Case Study: Citrix achieves 5X inventory turns and 99% on-time delivery with Infor Birst

Citrix architects a digital supply chain with Birst

Citrix Systems, a global leader in virtualization and cloud solutions serving 130,000 customers and working with 120 suppliers, needed timely, consolidated operational data to support a three‑month product lifecycle and sub‑two‑day delivery targets. Data was fragmented across 400 sources and more than 150 spreadsheets, leaving planners without near‑real‑time visibility for material planning, fulfillment and supplier coordination.

Citrix deployed Birst to aggregate, transform and network data every seven minutes using Automated Data Refinement and Networked BI, going live in under 90 days and operated by a single IT staffer. The cloud solution delivered executive dashboards, self‑service analytics and supplier access, producing a fivefold increase in inventory turns, >99% on‑time delivery, a 35% reduction in days of supply, a 10% reliability gain and an expected 50% drop in customer service calls.

Citrix

Fred Tiso

VP of Worldwide Operations