Case Study: CERN (European Organization for Nuclear Research) achieves maximum uptime for the Large Hadron Collider with Infor EAM

CERN maximizes uptime of the world’s largest and most complex machine with Infor EAM

CERN, the European Organization for Nuclear Research, runs the 27 km Large Hadron Collider and must maintain millions of highly specialized assets and campus infrastructure while minimizing unscheduled downtime, ensuring safety (including radioactive-item traceability), and centralizing maintenance and procurement across a complex, multi‑user environment.

CERN deployed Infor EAM (with Infor LN for procurement) to centralize maintenance history, speed corrective and preventive work, and introduce an intuitive kiosk interface that boosted adoption by scientists and technicians. The solution delivered faster alarm response and paperless radiation traceability, cut cryogenics card processing from 30 to 2 minutes (saving 15.2 weeks of FTE work), and produced strong usage and data gains (e.g., 250% increase in registered location updates, 160% rise in information updates, and a 50% reduction in TREC measurements).

CERN

David Widegren

Head of Asset & Maintenance Management