Infor
327 Case Studies
A Infor Case Study
Blessing Hospital, a 300‑bed not‑for‑profit serving a 15‑county region in the Midwest, needed to meet Stage 2 Meaningful Use health information exchange requirements while improving its revenue cycle and reducing Medicare rejections. The hospital also faced changing regulatory requirements and the technical challenge of integrating a new patient financial management system and converting its flat‑file billing data into HL7 messages for downstream clinical and care‑management systems.
Blessing implemented Infor Cloverleaf Integration Suite to interface on the front end of the financial system, transform flat files into HL7, and support community health information exchange. The result: growth from 2 messaging threads in 1999 to about 200 across three sites and roughly 3 million messages per month, a 30% reduction in days in accounts receivable, 33% better point‑of‑service collections, 32% fewer days not final billed, clean claims up from below 70% to 90%, and lower Medicare denials and overall claim denials.
John Frazee
Integration Analyst, Blessing Hospital