Case Study: Air21 (Airfreight 2100) achieves 30% manpower cost reduction and real-time shipment visibility with Infor Supply Chain Execution

Air21 optimizes warehouse operations to meet customer demands with Infor Supply Chain Management

Airfreight 2100 (Air21) is a Philippines-based third‑party logistics provider founded in 1979 that handles 30,000–50,000 packages daily for domestic and international customers. Facing difficulty tracking shipments, meeting rising customer demands, optimizing warehouse planning and truck loading, and reducing labor and operational costs, Air21 needed a versatile warehouse management solution that could deliver real-time visibility and improve overall efficiency.

Working with Infor Consulting Services, Air21 implemented Infor Supply Chain Execution across 1,500 sites to enable real‑time order tracking, SMS customer updates, consolidation and better resource utilization. The result: 100% shipment accuracy, manpower costs down 30%, response times cut from hours to minutes, regulatory reporting turnaround reduced from five days to one, and increased delivery capacity using fewer trucks—strengthening sales positioning and operational profitability.

Air21

Gloria Estabaya

VP of Customer Service