Case Study: ACS Industries achieves real-time customer communication and mobile ordering with Infor XA (Infor)

ACS Industries Improves Communications with Infor XA

ACS Industries, a 35‑plus year maker of engineered-to-order couplers, buckets and attachments for heavy equipment, needed better internet-based customer communication, more effective data sharing, and mobile capabilities for shop-floor transactions and order processing.

By deploying Infor XA ERP with a customer-facing website and mobile app, ACS enabled real-time communication with customers, dealers and vendors, online ordering, mobile floor transactions, and visibility into order status and product life cycles from engineering to manufacturing—improving its ability to promise, document and deliver to customers.

ACS Industries

Charles Kramer

Director, Systems and Technology