Case Study: Round Hill Country Club achieves streamlined event management and improved efficiency with Infor Sales & Catering

Round Hill Country Club - Customer Case Study

Round Hill Country Club, a private club in Alamo, CA, manages more than $2 million in annual on-site catered events—from weddings to business luncheons—but struggled with complex, manual scheduling. Variable room configurations that subdivide for different event sizes, frequent repeat events, and double data entry to accounting made planning time-consuming, error-prone and limited the club’s ability to maximize space and forecast revenue.

The club implemented ReServe Interactive Event Management software, giving them an automated event book, setup and service wizards, menu management, process-driven task lists and integration with ClubSoft for single-entry customer and charge syncing. The result was faster, more accurate planning with no overbooking, clearer facility usage and revenue projections, reduced manual work and improved efficiency and profitability—changes that staff now widely endorse.

Round Hill Country Club

Lauren Serwitz

Catering Director