Case Study: Frank Entertainment Group achieves streamlined event and reservation management with Infor Sales & Catering

Frank Group USA uses ReServe Cloud for Event Management and Reservations

Frank Group USA is a century‑old, family‑friendly “luxury entertainment” operator that runs Revolutions and CineBowl & Grille venues offering bowling, food and beverage, arcades and movies. With many moving parts across sites, the company lacked a centralized database to track sales, manage event and reservation details, and quickly produce the necessary documents, making event administration time‑consuming and inefficient.

Frank Group USA implemented ReServe Cloud® Event and Reservation software to centralize event data and automate document creation, distribution and reporting. The system enabled detailed, event‑specific BEOs, faster data entry, proactive sales outreach using the customer database, and improved organization and productivity — backed by responsive vendor support.

Frank Entertainment Group

Michael Idlis

VP Sales & Marketing