Case Study: a leading bank boosts sales professional engagement with Infopro Learning

Training Newly Promoted Sales Professionals of a Leading Bank to Align Them with Business Goals

The client, a leading US bank, faced challenges with its internal training program for newly promoted sales professionals. The program was not widely accessible, employees struggled to find time to complete it, and it failed to create engagement. Infopro Learning was engaged to address these issues and design a more effective solution.

Infopro Learning implemented a robust two-day virtual training program leveraging a social learning approach. The solution utilized cohorts, team challenges, and active facilitator engagement through break-out rooms and polls to foster connection and excitement. Following the program, 98% of learners reported that the presenter’s expertise improved their learning, and 82% found the content to be a good challenge for them.