Case Study: Hewlett-Packard achieves higher employee satisfaction and lower attrition with Infopro Learning

Talent Recognition and Development Program for Fortune 500 Company

Infopro Learning partnered with Hewlett Packard (HP), a global technology leader with over 142,000 employees, to address the challenge of increasing employee satisfaction and retention. HP needed a scalable training program to teach its managers across 67 countries the importance of employee recognition and appreciation, aiming to improve performance and reduce attrition.

The solution developed by Infopro Learning was a customized, XML-based training course focused on the business reasons for recognition, its types, and practical guidelines. The program used role-play scenarios, anchored instructions, and mistake analysis to build skills and confidence. As a result of this training, Infopro Learning helped HP significantly reduce its employee attrition rate to 8%.

Hewlett Packard