Case Study: a nonprofit organization improves job placement and retention with Infopro Learning’s gamified scenario-based learning

Scenario Based Learning for Superior Learning Experiences Gamification and Scenario-Based Simulations for Non Profit Organization

A non-profit organization focused on youth employability faced significant challenges with its customer service supervisor training program, including high costs of over $3,000 per learner, rising drop-out rates, and declining engagement due to its inflexible, 40-hour-per-week instructor-led format. To help scale the program, the organization partnered with Infopro Learning to develop a new eLearning solution.

Infopro Learning implemented a mobile program utilizing gamification and scenario-based simulations to create an engaging and flexible learning experience. This solution drastically reduced the training time commitment from 40 hours to 5 hours per week, slashed the cost per learner by more than $800, and improved job placement rates to 100%. Furthermore, the program achieved a perfect retention rate with no dropouts after its launch.