Case Study: a major financial services company boosts robotics requests with Infopro Learning

Performance Support for Digital Transformation Empowering New Leaders of a BFSI organization

A major financial services company, a European leader serving over 10 million customers, faced the challenge of driving its digital transformation through increased automation. They needed to demystify robotics for their employees and generate more internal requests for automation projects. To achieve this behavioral shift and increase traffic to their Robotics Intranet site, they partnered with Infopro Learning to develop an employee training program.

Infopro Learning developed a comprehensive eLearning solution featuring short, engaging modules that used scenario-based storytelling with a character named Alfred, video content, and interactive components. The program educated employees on the benefits and processes of robotization. As a result, Infopro Learning's solution led to an astounding 4.9 million requests for robotization, with about 400 employees trained within a few months, significantly increasing relevant project proposals and collaboration.