Case Study: a building material and supply company builds stronger frontline leaders with Infopro Learning

Leadership Training for Talent Development Empowering First Time Leaders of a Retail Chain

The building material and supply company, a retailer with over 250 stores, faced the challenge of transitioning 400 first-time managers from individual contributors into effective leaders. They needed a training program from Infopro Learning to address key skill gaps in conflict resolution, time management, coaching, communication, and managing team performance.

Infopro Learning implemented its Frontline Leader Program, a two-day blended learning workshop. The solution incorporated online pre-work assessments and in-person activities focused on real-life scenarios to build essential leadership competencies. The program successfully created a strong pipeline of future leaders for the organization, with Infopro Learning noting a high level of participant engagement and increased confidence among managers in their ability to apply their new skills.