Case Study: a European healthcare leader accelerates front-line learning with Infopro Learning

Driving Performance Excellence for Front-Line Workers

Infopro Learning partnered with a European healthcare leader, a major provider of kidney dialysis services with over 70,000 employees. The client's challenge was to train its front-line unit managers to improve their skills in ownership, time management, and problem-solving, with the ultimate goals of increasing employee retention, motivation, and overall business efficiency. They needed a solution that fit into the employees' busy schedules.

The solution from Infopro Learning involved creating a series of self-paced interactive PDF workbooks, which minimized dependency on an LMS. They developed 18 modules, 8 assessments, and 18 quick reference guides. This program witnessed great global participation and exceeded stakeholder expectations by delivering a modern, relevant learning experience that received highly positive feedback.