Case Study: a life sciences company boosts TMS adoption with Infopro Learning

Digital Software Adoption Training Online Learning Series for a Life Sciences Company

Infopro Learning partnered with a life sciences company, an industry leader with over 110,000 employees, to address a critical challenge. The customer had implemented a new transportation management system (TMS) but needed a digital learning series to train its global workforce on the platform. Their goals were to deliver consistent training, explain how the new system works, and reduce the workload on their super-users.

Infopro Learning developed a best-in-class digital adoption training program using a blended strategy with personalized learning paths and media-rich modules. The solution included a multi-phase campaign and a three-part curriculum series tailored to five different user roles. As a result, Infopro Learning helped the life sciences company increase TMS adoption by 35%, improve employee performance, and increase super-user capacity by 20%, directly supporting the organization's sustainability mission.