Case Study: a leading online learning company boosts TMS adoption with Infopro Learning’s customized digital learning series

Delivering Engaging Software Adoption Training Solutions

A leading online learning company faced the challenge of digitizing its Transportation Management Solutions (TMS) and expanding its utility to new geographies. Their existing network lacked innovation and they needed to increase platform adoption to train employees in new roles and improve customer experiences. It was a necessity for them to deliver effective online training at the point of need. They partnered with Infopro Learning for a customized solution.

Infopro Learning created a Digital Learning Series featuring a role-based journey and multiple modalities, including microlearning, animated videos, and scenario-based modules. The solution included unique features like assessments, troubleshooting courses, and mentor-driven guided practice. As a result, Infopro Learning's program increased learner confidence and engagement, led to a 35% greater TMS adoption and a 20% increased capacity for super users, and achieved a 70% training completion rate globally.